Last updated: September 5, 2026

This Privacy Policy describes how **Schleep** ('**we**', '**us**', or '**our**') collects, uses, and discloses personal information when you visit **www.schleep.cn** (the '**Site**') or otherwise communicate with us through the Site or related services. The Site is intended for product information, business inquiries, sample requests, quotation requests, and general communication. We do **not** provide online checkout or online payment services through the Site.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the '**Last updated**' date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term '**personal information**', we are referring to information that identifies, relates to, describes, or can be associated with you.

   Information We Collect Directly from You:

• Contact details** including your name, company name, job title, address, phone number, and email.
  
• Inquiry information** including product interests, sample requests, quotation requests, and other information you choose to provide.
• Account information** including your username, password, security questions, and other information used for account security purposes, if you create an account.
  
• Customer support information** including the information you choose to include in communications with us.
  

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ('**Usage Data**'). To do this, we may use cookies, pixels, and similar technologies ('**Cookies**'). Usage Data may include information about how you access and use our Site, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to respond to your inquiries, provide product information, prepare quotations, manage sample requests, and communicate with you about our products and services.
  

• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending promotional communications by email or showing advertisements for products or services.
  

• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

• Communicating with You and Service Improvement. We use your personal information to provide customer support, improve our Services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services, including to remember your actions and preferences, and to understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may negatively impact your user experience and may cause some features and general functionality to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf, such as website hosting, IT management, analytics, customer support, cloud storage, and email delivery.
  
• With business partners to support our business operations or communicate with you at your direction.
  
• When you request us or otherwise consent to our disclosure of certain information to third parties.
  
• With our affiliates or otherwise within our corporate group.
  
•  In connection with a business transaction, to comply with applicable legal obligations, to enforce applicable terms of service, or to protect or defend the Services, our rights, and the rights of our users or others.
  

We disclose the following categories of personal information for the purposes set out above:

• Identifiers
  
• Commercial information
  
• Internet or other similar network activity
  
• Geolocation data
  

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Product Information Disclaimer

We strive to provide accurate descriptions and images of our products. However, due to professional photography settings, lighting, and variations in display devices, actual product colors may vary slightly from those shown in the images. This variation is not considered a defect but a natural result of different viewing conditions.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain our business records, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
  

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information may also be processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or policies, please contact us at: admin@chiland.hk